SOP-EXEC-strategy-request-intake-v1.0¶
1. Purpose¶
Define how strategic requests — new initiatives, capability investments, category pivots, market expansion ideas — are received, documented, and routed into the prioritization and execution pipeline. Prevents strategic ideas from being lost in Slack threads or acted on without proper scoping.
Scope: Requests that are directionally significant — they affect company positioning, resource allocation, or multi-week execution. Tactical task requests go through SOP-EXEC-project-kickoff-v1.0 directly.
2. What Counts as a Strategic Request¶
| Type | Examples |
|---|---|
| New capability investment | "We should build an ecosystem intelligence dashboard for customers" |
| Category / positioning pivot | "I want to reframe the Assessment as an Ecosystem Revenue Audit" |
| Market expansion | "Let's go after mid-market SIs as a distribution channel" |
| Platform or architecture decision | "Should we migrate from Supabase to a different data layer?" |
| New agent or role creation | "We need a dedicated partner ops agent" |
| New product or offer | "What if we offered a monthly retainer tier alongside the Assessment?" |
Anything the CEO says that starts with "I've been thinking about..." or "What if we..." is a candidate for strategy intake.
3. Intake Points¶
Strategic requests arrive via:
- CEO Slack message (any channel)
- /Claude/inbox/inbox.md raw capture
- CEO Daily Summary flag from an executive
- CEO direct session dispatch to chief.staff
chief.staff owns capture. If a strategic request arrives and chief.staff is not in session, the receiving agent flags it in #agent-handoffs and drops a note to chief.staff's session dir.
4. Intake Procedure¶
Step 1 — Capture (within 2 hours of receipt)¶
chief.staff acknowledges the request and files a raw capture note to /Claude/plans/strategy-intake-{slug}-{YYYY-MM-DD}.md:
STRATEGY INTAKE — RAW CAPTURE
──────────────────────────────
Request: {verbatim or close paraphrase of CEO's words}
Received via: {Slack / inbox / session}
Received at: {YYYY-MM-DD HH:MM PST}
Captured by: chief.staff
Status: Raw — not yet classified or prioritized
Step 2 — Clarifying questions (same session or within 24 hours)¶
Before scoping, chief.staff identifies and asks any questions needed to understand the request: - What problem is this solving? - What's the trigger — did something prompt this now? - What does success look like in 90 days? - What's the time horizon? - Is there a specific blocker or constraint to know about upfront?
Answers logged to the intake file.
Step 3 — Classification¶
chief.staff classifies the request:
| Classification | Criteria | Next step |
|---|---|---|
| Mission candidate | ≥2 of 5 Section 10A.2 triggers | Route to project.manager for Mission decomposition |
| Standard project | Multi-agent or multi-day but not Mission-qualifying | Route through SOP-EXEC-project-kickoff-v1.0 |
| Research first | Not enough information to scope; needs a research phase | Dispatch research request to appropriate agent (category.positioning, financial.research, etc.) |
| Defer | Good idea, wrong timing — not aligned with current Q2 priorities | Document in /Claude/plans/backlog/ with rationale; resurface at next quarterly |
| Rejected | Conflicts with current strategy, resource constraints, or legal/compliance | Document rejection rationale; CEO acknowledges |
Step 4 — Brief to CEO¶
Within 24 hours of receiving answers to Step 2, chief.staff sends the CEO a one-paragraph intake brief:
STRATEGY INTAKE BRIEF — {slug}
Date: {YYYY-MM-DD}
Request summary: {2 sentences}
Classification: {Mission / Project / Research / Defer / Reject}
Rationale: {why this classification}
Proposed next step: {specific action}
Resource estimate: {rough sessions/days/agents needed}
Q2 alignment: {aligned / neutral / competes with {current priority}}
CEO approves classification or redirects before any work begins.
Step 5 — Routing¶
On CEO approval: - Mission: project.manager dispatched to decompose per Section 10A - Project: project.manager dispatched per SOP-EXEC-project-kickoff-v1.0 - Research: appropriate research agent dispatched - Defer/Reject: filed to backlog with CEO acknowledgment noted
5. Backlog Review¶
chief.staff reviews the strategy backlog at each quarterly planning cycle (end of each quarter). Items are re-evaluated against current priorities. CEO decides which deferred items get activated, which stay deferred, and which are permanently closed.
Backlog files: /Claude/plans/backlog/{slug}-{YYYY-MM-DD}.md
Change Log¶
| Version | Date | Change |
|---|---|---|
| v1.0 | 2026-04-21 | Initial draft — sop.manager. |
Owner: chief.staff Executive sponsor: chief.staff Drafted by: sop.manager Status: Draft — requires CEO approval Version: v1.0