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SOP-REV-lead-qualification-v1.0

1. Purpose

Define the criteria that qualify a prospect for the $2,500 Ecosystem Revenue Architecture Assessment — eco|monetize™'s first paid engagement tier and the Q2 2026 revenue target. This SOP governs which prospects advance from the Prospects board into active outreach, Briefing scheduling, and Assessment proposal.

Why this SOP exists: The Prospects board has 230+ companies. Not all are Assessment-ready. Without explicit criteria, outreach is scattershot, Briefings are wasted on poor-fit prospects, and the Assessment pipeline is noisy. This SOP makes qualification repeatable and auditable.

2. Scope

  • Applies to all prospects on the Monday.com Prospects board (18406915789)
  • Governs the transition from Prospect → Briefing-Ready → Assessment-Qualified
  • Owned by sales.ops (pipeline intake, scoring, stage gate enforcement)
  • CRO makes final qualification calls on borderline prospects
  • Does not govern post-Assessment qualification for Essentials/Professional/Enterprise tiers (separate SOP)

3. Assessment-Tier Qualification Criteria

A prospect is Assessment-Qualified when it passes all 5 mandatory gates and scores 3+ of 5 signal indicators.

3.1 Mandatory Gates (all must pass)

Gate Criterion How to Verify Disqualifier
G1 — Company Size 200+ employees Monday.com Employee Count field, LinkedIn, Apollo enrichment <200 employees unless revenue signals override (see 3.3)
G2 — Ecosystem Presence Company has a partner program, channel/alliance team, or documented hyperscaler relationship (AWS/Azure/GCP partner) Monday.com partner checkboxes, Apollo tech stack, company website No ecosystem footprint = no Assessment need
G3 — Revenue Leadership Access Identifiable CRO, SVP Revenue, VP Revenue Ops, or VP Alliances at the company LinkedIn Sales Nav, Apollo contacts No revenue/ecosystem executive = no buyer
G4 — Industry Fit Enterprise technology: SaaS, cloud infrastructure, data/analytics, AI/ML, cybersecurity, or IT services/consulting with technology partner ecosystems Monday.com Industry field, company description Consumer, retail, healthcare (non-tech), manufacturing without tech ecosystem
G5 — Budget Capacity Estimated $50M+ ARR or Series C+ funding Monday.com Revenue ($M), Economic Capacity field, Crunchbase/Apollo funding data Pre-seed/Seed/Series A companies without exceptional ecosystem complexity

3.2 Signal Indicators (3 of 5 required)

Signal What It Means Source Weight
S1 — Partner Revenue Dependency >20% of revenue influenced by partners/channel Company earnings, partner program public data, job postings mentioning partner revenue High
S2 — GTM Restructuring New CRO in last 12 months, sales/overlay restructure, partner org realignment Monday.com GTM Restructuring + New CRO fields, LinkedIn executive changes High
S3 — Ecosystem Complexity 3+ hyperscaler partnerships, active co-sell motions, marketplace listings, SI delivery partners Monday.com partner checkboxes, AWS/Azure/GCP partner directories Medium
S4 — Performance Pressure Missed plan, downward revenue revision, public earnings miss, cost discipline shift Monday.com Performance Signals + Cost Discipline fields, earnings calls, news Medium
S5 — Accessibility Rick has 1st/2nd degree LinkedIn connection, open profile, recent posting activity, or conference overlap Monday.com Political Access field, LinkedIn connection status Low (tiebreaker)

3.3 Override Rules

Scenario Override Approver
<200 employees but ICP Score >80 and S1+S2+S3 all present May qualify — ecosystem complexity outweighs size CRO
All 5 gates pass but only 2 signal indicators Hold in Briefing-Ready — schedule Briefing to gather signal; do not propose Assessment until signal confirmed sales.ops
Gate pass + 4-5 signals but Political Access = Cold Contact Qualify but flag outreach difficulty — may need warm introduction path CRO
Prospect is a known competitor's customer (Crossbeam, Reveal, PartnerStack) Auto-qualify for Briefing — competitive displacement is a high-value motion CRO

4. Qualification Stages

PROSPECT → BRIEFING-READY → ASSESSMENT-QUALIFIED → ASSESSMENT-PROPOSED → ASSESSMENT-WON
Stage Entry Criteria Owner Monday.com Status
Prospect Exists on board with minimum data (Name, Domain, HQ, Tier, ICP Score) sales.ops Default
Briefing-Ready Passes G1-G5 mandatory gates sales.ops (flags), CRO (confirms) Tier 1
Assessment-Qualified Passes G1-G5 + 3 of 5 signal indicators CRO Tier 1 + Pipeline Priority set
Assessment-Proposed Briefing completed, Assessment proposal sent CRO Move to Sales Pipeline board
Assessment-Won SOW signed, $2,500 collected CRO → customer.success handoff Move to Sales Pipeline board (Won)

5. Import Stage Gate

No items land on the Prospects board without these minimum fields populated:

Field Required Source
Name Yes Import source
Domain Yes Apollo enrichment or manual
HQ Location Yes Apollo enrichment or LinkedIn
Tier Yes ICP scoring model
ICP Score Yes ICP scoring model
Enrichment Source Yes Tag at import time

Imports missing Domain are rejected — Domain is the match key for dedup (per board column description). This gate prevents the 82% duplicate rate seen in the 2026-04-17 LinkedIn import.

6. ICP Scoring Model (Reference)

The 5-dimension ICP scoring model used for tiering at import:

Dimension Weight Scoring Basis
Role Fit 25% Decision-maker in partner/alliance/ecosystem/revenue role
Company Size 25% Employee count relative to ICP (200+ preferred, 1000+ ideal)
Industry Fit 20% Enterprise technology alignment per G4
Accessibility 15% LinkedIn connection depth, open profile, posting activity
Growth Signals 15% Employee growth (6mo/1yr/2yr), funding stage, hiring velocity

Tier thresholds: - Tier 1 (Tier A): ICP Score ≥ 75 AND 500+ employees - Tier 2 (Tier B): ICP Score 50-74, OR ICP Score ≥ 75 with <500 employees - Tier 3 (Tier C): ICP Score < 50

7. Signal-Note Format (Cross-Department Handoff)

When mining.mind (CDO department) surfaces a LinkedIn engagement signal, the handoff to sales.ops uses this format:

SIGNAL NOTE
──────────────────────────────
Source: [LinkedIn post / DM / comment / InMail]
Prospect: [Company name + contact name]
Signal Type: [engagement / inbound / meeting-request / content-interaction]
ICP Match: [Tier 1 / Tier 2 / Tier 3 / Unknown]
Signal Detail: [One sentence — what they said or did]
Recommended Action: [Add to Prospects / Prioritize for Briefing / CRO review]
Timestamp: [YYYY-MM-DD HH:MM PST]

sales.ops triages the signal note into pipeline. CRO qualifies and executes.

8. Outreach Priority Ordering

Once Assessment-Qualified, prospects are prioritized for outreach using this stack rank:

  1. Inbound signals (prospect initiated contact) — always first
  2. Warm connections (Rick has 1st degree LinkedIn, prior professional relationship)
  3. Competitive displacement (known Crossbeam/Reveal/PartnerStack customer with pain signals)
  4. GTM restructuring + performance pressure (S2+S4 both present — urgency)
  5. High ecosystem complexity (S3 strong — need is structural, not event-driven)
  6. Cold outreach by tier (Tier 1 before Tier 2)

9. Reporting

  • sales.ops reports qualified pipeline count in EOD rollup to CRO
  • CRO carries Assessment pipeline status in daily check-in (Section 3.1/3.2)
  • Assessment pipeline is a standing item in CEO Daily Summary through end of Q2 2026

10. Change Log

Date Version Change Approved by
2026-04-19 v0.1 Initial draft — Assessment-tier criteria, import stage gate, signal-note format CRO draft
2026-04-19 v1.0 Promoted to Active — CEO approved ceo